Emirates is hiring a Customer Sales & Service Agent for their Mumbai Contact Centre, aiming to deliver exceptional customer service to Emirates customers.
The role involves providing details on Emirates tariff fares, issuing online tickets, and selling related products while ensuring compliance with airline rules and regulations.
Responsibilities also include informing customers about legal requirements for their journey and suggesting additional services to enhance revenue.
Qualifications include a graduation degree or equivalent, completion of standard fares and ticketing courses, at least 2 years of experience, excellent interpersonal and customer service skills, proficiency in PC-based operations, and knowledge of contact center and airline industry procedures.
For more details and to apply, click here
